Terms & Conditions

 

 

It will always specify on the course page if food will be provided for the day (water, tea & coffee will always be provided, alongside fruit and snacks).

It will also specify if the pattern and any additional materials are included in the course cost.

Some courses may require some preparation before attending in person, so please carefully read the description and get in touch if you have any questions.

Accessibility

There is a gravel area in front of the building, and 10 steps leading into the studio which may be an accessibility concern for those with mobility issues. An image can be provided on request, to see if this will be manageable for you.

Our classes are delivered in English.

Before Booking 

Bookings are only taken via our website and online booking system.

After booking, the attendant(s) will receive a confirmation of their booking to the email address they provide.

Before the course begins (typically one month in advance, depending on when the booking is made) attendants will receive a preparation pack via email outlining everything they need to know about getting ready for the course, including the exact location of the studio

You will also be required to email back a short form, which will advise us of your emergency contact, any food restrictions you may have etc.

Your Booking 

If I have to cancel


In the unlikely event that a course has to be cancelled, attendees will be notified as early as possible.

 

A full refund, or a space on another date, will be offered in this instance.

 

Thimble Studios is not liable for any additional losses such as travel and accommodation bookings.

If you can no longer attend


There is a small class size in place to provide a high-quality learning experience for all attendees.

 

Due to the limited space for each course, we are unable to offer refunds for courses if you are then unable to attend. If you can no longer attend a course you have booked, please get in touch as soon as possible and we can try to accommodate you on another course within one year of the initial booking, however, this may not always be possible. Alternatively, you may pass your space on the course on to someone else at your own convenience - just let us know in advance.

Payment Plans & Cancellations

If you are using our payment plan system (GoCardless) but can no longer attend, you will still be responsible for payment in full and the above accommodations can still be made for you.

Cancellations & Refunds